Privacy Policy
Last updated: 9/8/2025
1. Introduction
FundWaveSL ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our crowdfunding platform designed for Sierra Leone.
2. Information We Collect
2.1 Personal Information
- Name, email address, and phone number
- Physical address and location information
- Date of birth and identification documents (for KYC)
- Payment information and financial details
- Profile photos and campaign images
2.2 Usage Information
- Device information and IP address
- Browser type and operating system
- Pages visited and time spent on the platform
- Campaign interactions and donation history
- Communication preferences
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content and advertisements.
3. How We Use Your Information
3.1 Platform Operations
- Create and manage user accounts
- Process donations and campaign transactions
- Verify user identity (KYC compliance)
- Provide customer support services
- Send transactional notifications
3.2 Communication
- Send campaign updates and notifications
- Provide marketing communications (with consent)
- Respond to inquiries and support requests
- Send important platform announcements
3.3 Platform Improvement
- Analyze usage patterns and user behavior
- Improve platform features and functionality
- Develop new services and features
- Ensure platform security and prevent fraud
4. Information Sharing and Disclosure
4.1 Public Information
Campaign information, including creator names, campaign descriptions, and donation amounts, may be publicly visible on the platform.
4.2 Service Providers
We may share information with trusted third-party service providers who assist us in operating the platform, including payment processors, email services, and analytics providers.
4.3 Legal Requirements
We may disclose information when required by law, to protect our rights, or to comply with legal processes and government requests.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure payment processing systems
- Regular backup and disaster recovery procedures
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access, update, or correct your personal information through your account settings or by contacting us directly.
6.2 Data Deletion
You may request deletion of your personal information, subject to legal and operational requirements. Some information may be retained for legitimate business purposes.
6.3 Communication Preferences
You can opt out of marketing communications at any time through your account settings or by following unsubscribe instructions in our emails.
7. International Data Transfers
Your information may be transferred to and processed in countries other than Sierra Leone. We ensure appropriate safeguards are in place to protect your information during such transfers.
8. Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@fundwavesl.com
- Phone: +232 XX XXX XXXX
- Address: Freetown, Sierra Leone